Our customers love the skilled service and personal touch provided by GPS Pools, Inc. We strive to serve pool owners with a polite and professional attitude while providing timely and effective service, troubleshooting solutions, and repairs. We’re more than happy to share our professional knowledge with our customers, and that’s why our customers are more than happy to share their testimonials with you.
Whether you’ve seen your motor fail or your pool has been ravished by a storm, we’re here to help. At GPS Pools, Inc. we’re known for expressing genuine concern for our customers and treating them like family. We’ve been told we provide A+ customer service, going that extra mile to make sure you’re pool is just the way you love it. Read on below to learn what some of our satisfied customers have to say about the unique service quality provided by the staff at our Lutz, Land O’Lakes, and New Tampa locations.
HIGHLY RECOMMEND! My husband and I could not be happier with the experience we’ve had with GPS pools. OUR POOL LOOKS AMAZING! Prior to choosing to work with them, we had 3 other pool companies come out to give us quotes on resurfacing our pool. The owner of GPS, Glenn, was so informative about the process. He answered all my questions. He was friendly, professional and seemed truly caring about making our pool everything we wanted. We absolutely love the new resurface!! It took the guys less than a week. Jordan and Jeremy did a great job and had an amazing crew to help get the job done. Jeremy was so great! He was always available to help me with any random questions and gave us tips on what to do after the resurface. The guys are ustill maintaining the chemical levels of the pool and leave a slip on our door saying what they did and that they were here. I’ve spoken with Dawn at the New Tampa location multiple times and she is very quick to return my calls, answer questions and help me in anything I’ve needed. GREAT COMPANY TO REPAIR AND TREAT YOUR POOL!
have to say I am so impressed with GPS pools. I just had my pool retiled, resurfaced and my pool deck restored. Jeremy the owner was professional and honest in every way. He stated he could start on a date and started one day before. He said it would take a week, it took a week. Every time I texted him or called him, he responded in moments. I never felt like I inconvenienced him in any way. His staff went above and beyond for my remodel job. Donny was first on the scene quoting the job. He is so courteous and professional. Once we had the price out of the way, Dawn, Kat and Ashley answered all my questions and helped me decide on colors, they even sent me home with tile samples to compare. All the crew that worked on my job, I’m sorry I didn’t get all your names. But thank you for being neat and efficient. You could tell they all loved working for the company and took pride in helping their customers. Thank you GPS pools for restoring my magic place.
Great experience! We just got our pool resurfaced, new tile, and added new pavers to our deck. I met with six different pool companies and went with Roy and GPS Pools. Best decision ever! Roy was the most knowledgeable out of everyone and his crew from start to finish was on point. The entire staff at GPS Pools is great too! I will definitely be referring them out to friends and family and will use the store for future needs. Thanks again for the great work and we are looking forward to creating memories for years to come with our new pool!
GPS Pools has knowledgeable professionals you can trust! Roy knew exactly what he was talking about, how to guide us, and gave us so many options and suggestions. He was quick to respond and answered all of my questions about our patio and pool project. When we had questions about our pool pump, Jeremy came out the same day and solved our problem. One of the things I liked best was the clear explanation of the processes. We knew what to expect each day, and the entire project moved quickly and smoothly. We love our new patio and pool! Thank you so much, GPS Pools!
GPS Pools resurfaced and re-tiled our pool recently. We had a very positive experience with them. Glenn and Jeremy were a pleasure to work with. They’re not your typical contractors. The were very professionally and were genuinely concerned about our concerns and satisfaction. We are extremely happy with the results.
Just want to thank associate Chris and owner Jeremy for your incredible customer service. I recently had a serious pool water prostrate problem – Chris was so good – and owner even gave me a 2nd jar of an $60 item at no charge. I will never use Pinch A Penny Wesley Chapel ever again – they caused the problem I had – after recommending about $100 worth of chemicals – and made my water problem even more serious. GPS Lutz was more interested in fixing my problem than selling as many chemicals as they thought I was foolish enough to buy. THANK YOU Chris and Jeremy.
Dave and Dawn are extremely knowledgeable and take excellent care of their regular customers. The field teams not always on time but it’s usually because they go above and beyond for people when they are at your home to service your pool and or equipment. I highly recommend this company.
We didn’t think we needed a pool service when we bought our house with a pool. Boy, were we wrong! Jeremy at GPS has kept our pool in tip-top shape. He is very knowledgeable, dependable and honest. He is also very patient as I have messed up the settings several times and he sets it right! GPS Pools has made owning a pool enjoyable and hassle free. No other pool service could even come close.
We just had our pool redone with Jeremy at GPS Pools!!! It looks amazing!!! His staff was so polite and professional, and his customer service is A1+. We are so pleased, and are telling everyone we know! Can’t go wrong with Jeremy , he’s the BEST!!!
GPS Pools really helped me out after Irma when my pump stopped working. Jeremy was able to diagnose the problem after some trial and error over the phone and I had it back working in no time. I’ve always been happy with the service and staff of GPS pools. Thanks again!
GPS pools is a fantastic business and they are genuinely concerned for their customers. I went in to get chemicals for my pool and forgot my paper detailing the steps for applying those chems. They are so awesome because they sent a photo of the directions so that I wouldn’t have to wait an extra day and make another trip back to the store!! Way to go GPS.
Long story short, had a competitor motor fail after 3years and GPS delivered awesome service to get me scheduled in on a booked-up week. I want to say Jeremy was absolutely fantastic with his knowledge and service skills. The treatment was like family other than a random customer, he was genuinely happy to help and share knowledge about equipment etc. Awesome stuff.